Privacy Policy

The controller of your personal data is: Praxovent d.o.o. Ulica grada Vukovara 284 10000 Zagreb, Croatia OIB: 12345678901 Email: privacy@praxovent.com Phone: +385 1 4567 890

We collect the following categories of personal data: • Identification data: first name, last name, email address • Communication data: content of messages sent through the contact form • Technical data: IP address, browser type, operating system, access time • Cookies and similar technologies: browsing data, preferences, analytics data We do not collect special categories of personal data (sensitive data) or data about minors.

We process your personal data for the following purposes: • Responding to your inquiries through the contact form – legal basis: legitimate interest (Art. 6(1)(f) GDPR) • Improving the website and user experience – legal basis: consent (Art. 6(1)(a) GDPR) • Traffic and user behavior analysis through Google Analytics – legal basis: consent • Display of relevant advertisements through Google Ads – legal basis: consent • Fulfilling legal obligations – legal basis: legal obligation (Art. 6(1)(c) GDPR)

Your personal data may be accessible to the following categories of recipients: • IT service and hosting providers (within EU/EEA) • Google LLC (for Google Analytics and Google Ads) – data transfer to the US is based on appropriate safeguards in accordance with Art. 46 GDPR • Competent authorities when required by law We do not sell or rent your personal data to third parties.

We keep your personal data only as long as necessary to fulfill the purpose for which it was collected: • Contact form data: 2 years from last communication • Analytics data: 14 months • Cookie consent data: 12 months from the date consent was given

Under the GDPR, you have the following rights: • Right of access – you can request information about the processing of your data • Right to rectification – you can request correction of inaccurate data • Right to erasure ('right to be forgotten') – you can request deletion of your data • Right to restriction of processing • Right to data portability • Right to object to processing • Right to withdraw consent at any time To exercise any of these rights, contact us at: privacy@praxovent.com You have the right to lodge a complaint with the Personal Data Protection Agency (AZOP): Selska cesta 136, 10000 Zagreb www.azop.hr

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction, including: • SSL/TLS encryption for data transmission • Regular security audits • Access control and authentication • Regular software updates

We reserve the right to amend this Privacy Policy at any time. All changes will be published on this page with the date of the last update indicated. We recommend regularly reviewing this page.